Privacy Policy

This Privacy Policy describes how Radha Tech Solution ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at radhatechsolution.com and our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you contact us or fill our enquiry form
• School or company name and service requirements
• Technical information such as IP address, browser type, and pages visited
• Any information you provide through our School ERP system

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send you service updates, invoices, and support communications
• Improve our website and services based on usage patterns
• Comply with legal obligations
• Send occasional newsletters (only if you opt in)

3. Data Storage and Security

Your data is stored on secure cloud servers with 256-bit SSL encryption. We implement industry-standard security measures including access controls, regular backups, and security audits. For our School ERP clients, all student and staff data is stored in India on compliant cloud infrastructure.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist us in operations (hosting, email services) — bound by confidentiality agreements
• Law enforcement when required by applicable law
• Payment processors (Razorpay) for transaction processing — under their own privacy policy

5. Cookies

Our website uses cookies to enhance user experience, analyze traffic (via Google Analytics), and remember preferences. You can disable cookies in your browser settings, but some website features may not function properly as a result.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time
• Withdraw consent for data processing

7. School ERP Data

For schools using our ERP system, all student, staff, and academic data is owned by the school institution. We act as a data processor on behalf of the school. Data is stored securely, backed up daily, and accessible only by authorised school staff. We never access student data without explicit permission from the school administration.

8. Children's Privacy

Our website is not directed at children under 13. For our School ERP, all student data is managed by school administrators and parents, in compliance with applicable Indian data protection guidelines.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related queries, please contact us at: